Welcome, Please or Create an Account.
My Wish ListMy Account
Currencies:

Shipping & Returns

Shipping Methods Guide

Lvguowholesale.com’s wide range of products also come with a variety of shipping choices, promotions, and special offers. Please refer to the information below to learn about the cost-saving and convenient options we have available for you.

Choosing a Shipping Method

 

You can choose your preferred shipping method on the Order Information page during the checkout process. For most products, Lvguowholesale.com will offer you a choice of three shipping methods on the Order Information page at checkout. Note that if every item in your order has the Free Shipping sticker, you won't need to select shipping – Lvguowholesale.com will automatically ship through the best method based on the order size and destination. Our three available shipping methods are:

Expedited Shipping
Our fastest option ships to all major destinations in 3 - 5 business days. All Expedited Shipping orders are eligible for shipping discounts according to package size and destination.

Standard Shipping
The most affordable option ships to all major destinations in 6 - 8 business days. All standard shipping orders are eligible for shipping discounts according to package size and destination. (Note: Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.)

Super Saver Shipping
The most affordable option ships to all major destinations in 10 - 20 business days. The longer delivery time is necessary to offer you the lowest possible shipping fees. Please be aware that order tracking may not always be available with this option.

Before we can ship your order, Lvguowholesale.com has to prepare your products, do strict quality-control tests and carefully package items. The duration of preparing your items for shipping and the delivery time is the total time to receive your order.

To estimate how long it will take for your order to arrive click here to see processing and shipping times for all product categories.

 

Calculating Shipping Costs

 

Shipping costs depend on the number of items and the weight of your order, as well as the shipping methodshipping method chosen. The prices displayed on product information pages do not include shipping costs.

 

Our Trusted Couriers

 

We have partnered with a number of reputable shipping companies for the many destinations we service worldwide. These include DHL, EMS, FedEx, HK Post, and UPS.

 

Instructions For Returning Goods

For fastest service, be sure to read and follow detail information below before packaging and returning your item:

1.Defective Products.

We will accept returns on website purchases within one week of delivery arrival. All defective products can be returned for refund or replacement, we also will be responsible for the return shipping cost. The customer is liable to confirm with Beads.us for a advisable shipping method.The defective products can be refund or replaced as soon your returned beads arrives.

2.Non-defective Products.

Products that are not defective can be returned for replacement, even if just for the product is unsatisfactory for the application, but must apply within 5 days from the arrival date of shipment. The customer should be responsible for all shipping costs and all taxes.

Prior to returning the product, contact Beads.us customer service department for a Return Authorization. All products returned to Beads.us must be securely packaged in the proper shipping materials and reach Beads.us without damage and please note that the parcel is for 'return products'.Prior to returning the product, contact Beads.us customer service department for a Return Authorization. All products returned to Beads.us must be securely packaged in the proper shipping materials and reach Beads.us without damage and please note that the parcel is for 'return products'.

All returns should be sent to:

Lvguo E-commerce Firm
Room 201,Unit 2,Building 53,Eastern Area, 
Qingkou Community, Jiangdong Street,
Yiwu , Jinhua,322000
Zhejiang, China
TEL:86-15925987860

Please notify our customer service staff that your product is being shipped back.
Any further details, you can please submit a ticket for a reply.

Useful Link :
Submit a support ticket